Unopened products
You can request a return of an unopened item within 30 days of delivery. Use the contact form with your order reference and the reason for the return. Please wait for return instructions before shipping anything.
Damaged or incorrect items
Contact us promptly with your order reference and a description of the problem. Keep the packaging while we investigate. We will explain the next steps and any information needed.
Refunds
Approved refunds are returned to the original payment method after the returned item is checked. Your payment provider controls when the credit appears. Return shipping arrangements and any applicable costs will be explained before you send the item. Your statutory rights are unaffected.